Unexpected Shipping Delays due to COVID-19

Possible unexpected shipping delay due to covid 19 lockdown

Mother’s Day is this Sunday the 10th, and many of us are feeling anxious about getting the moms in our lives their gifts on time. I’ve had a few people e-mail me pointing out that their tracking numbers are showing that their packages are expected to arrive Monday the 11th, the day after Mother’s Day even if their packages were sent early. Although this is just an estimated arrival date from the post office, this could actually be somewhat accurate for certain areas of the country. All around the globe, we are experiencing a major surge in shipping, and thus much slower shipping times due to the lockdown from protection against COVID-19.

Even some USPS Express packages that are supposed to be delivered the next day have been hit and are getting delivered a day late. FedEx, UPS, and Amazon deliveries likewise are experiencing similar delays. There is a backlog of packages at post offices not being scanned on time making tracking information inaccurate. We do have to keep in mind that our country, the United States is still under a state of emergency. As much as we’d like to take some control, we need to be gracious and flexible about things outside our control.

For those who ordered with Mother’s Day Guaranteed or Expedited shipping following the deadlines of getting milk to me on time, many of you have received your packages already and have sent wonderful news back to me of their sparkling breast milk jewelry that they can’t wait for mom to see! Many of you, understandably, are still anxiously waiting for your packages to arrive. I am here to tell you that I will do all I can to make your Mother’s Day a good experience.

What we can do together

For Mother’s Day Guaranteed/Expedited Orders:

If your package has already been sent and your tracking is showing in-transit and an ETA of Monday, the 11th, please hold off from e-mailing or calling Precious Mammaries as much as possible until the end of the day on Saturday, May 9th, the day before Mother’s Day. USPS still delivers on Saturday, and it is very likely that your package will arrive then.

If by the end of the day on the 9th, you still do not have your package, it is most likely to get to you indeed on the 11th on Monday, the day after Mother’s Day, or possibly two days after, depending on how your local post office is handling your packages. My sincerest apologies.

If this is the case, you are eligible to receive a shipping refund on your order plus another 15% off discount on your next order without expiration just by contacting me through e-mail/text/phone. Please understand that anymore than this offer will really put a huge damper on our small family business, which is already struggling to maintain decent operations during this time.

I understand your frustrations especially when you’ve made sure that you’ve done your part in making this year a successful year for mom on Mother’s Day. Your efforts will not be overlooked or forgotten. ❤️

You can make mom happy on Mother’s Day by letting her know a big surprise is coming in the mail. You can throw her hints until she receives her package or just let her know right away by printing out a screenshot of the Precious Mammaries website. I know with some more effort and creativity, we can make this a memorable experience for her!

My contact info: E-mail is hello (at) yourbreastmilk (dot) com and number is +1 (443) 579-5277.

For standard shipping orders: Your packages are going to arrive within the estimated time frame listed on the website.

Sincerely,

Rachel Dahl
Mother of two girls (a 4 year old and one due in a few weeks!)
Owner of Precious Mammaries

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